Ford Issues Major Recall on Mustang Mach-E Due to Door Lock Defect
Ford Motor Company is recalling nearly 200,000 of its Mustang Mach-E vehicles in the United States due to a door latch malfunction that may pose a serious safety risk, particularly to children.
According to the National Highway Traffic Safety Administration (NHTSA), the issue affects 197,432 vehicles produced between February 24, 2020, and June 3, 2025, with the potential for electronic door latches to stay locked when the battery is low.
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What’s Behind the Safety Recall?
The recall centers on a flaw in the electrical and locking systems. If the car’s battery charge drops too low, it may prevent the electronic door latches from unlocking, even when the front doors are opened by the driver or front passenger.
This poses a potential entrapment hazard, particularly for rear-seat passengers, such as children, who may be unable to exit the vehicle using interior door handles in an emergency.
Warning Signs Drivers Should Watch For
The NHTSA’s safety bulletin highlights some early warning indicators that drivers may encounter:
- The SYNC infotainment screen may display the message “System off to save power” or go completely blank.
- Front doors may require unusually strong pressure on the inside handle to open.
These are signs that the low battery power is interfering with the vehicle’s electronic systems, including door lock functionality.
Which Models Are Affected?
The issue specifically impacts certain 2021–2025 Ford Mustang Mach-E vehicles. All affected vehicles were assembled during the stated production window, making it critical for owners of recent Mach-E models to check for recall status.
Ford’s Fix: Software Update for Control Modules
To correct the issue, Ford will offer a free software update for two components:
- Powertrain Control Module (PCM)
- Secondary On-Board Diagnostic Control Module (SOBDMC)
Vehicle owners are advised to visit their dealership once the update is available to prevent future risk.
When Will Ford Notify Owners?
Ford will begin notifying affected customers through interim letters between June 23 and June 27, 2025. A second letter with full remedy instructions is expected to follow between September 29 and October 3, 2025, once the software solution is ready for installation.
How to Check if Your Vehicle Is Included
Owners can take the following steps to determine if their vehicle is part of the recall:
- Call Ford Customer Service at 1-866-436-7332
- Reference the recall number 25S65
- Visit the NHTSA recall site or Ford’s own website and enter the VIN (Vehicle Identification Number)
Previous Ford Recalls Add to Safety Concerns
This latest recall follows two major safety recalls Ford issued in recent months:
- 123,000 vehicles were recalled for a brake fluid leak
- 24,000 vehicles faced a recall due to rollaway risk and potential loss of drive power
Combined with this most recent issue, these recalls highlight the growing concern over vehicle software and electronic system reliability.
Bottom Line
If you own a 2021–2025 Mustang Mach-E, check your dashboard and watch for signs of low battery or door latch issues. This latest recall from Ford underlines the importance of addressing safety issues proactively, especially those that could put children and passengers at risk.
Ford will repair the issue free of charge—but until then, monitor your vehicle closely and stay informed.